Appointments

Routine Non-Urgent

An appointment with a GP or Nurse can be made by telephoning the surgery between 10.00 and 5.45 Mon-Fri.

Please try to arrive a few minutes early or let us know in good time if you need to cancel.

Should you wish to make a routine appointment for a particular GP you will need to state this when speaking with the Receptionist.   

Urgent Problems

Urgent Problems are dealt with by the Practice Triage system. You must ring before 11am. The Clinician will assess the degree of urgency and most appropriate means of dealing with your problem. This could be advice on self-care, an appointment with the nurse or an appointment with a GP.

• Please be considerate of others when assessing the urgency of your needs.
• Indicate to the receptionist that your problem is urgent for that day.
• A Clinician will then call you back. 

If an urgent appointment is required it may not necessarily be the GP you wish to see but the GP who is covering urgent calls on that day.

Car Parking

Patient car parking is available to the rear of the surgery which is accessible via Thorne Road.  This is strictly for patient use whilst attending the surgery.

Home Visits

If possible please try to telephone reception before 10:00 if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery along with access to your medical records and medication history.